Training & facilitation

Time is precious and attending a course is something that needs to be thought about carefully.  Will it be interesting, relevant, will the learning be long lasting or will it all be forgotten as soon as you hit your desk?

“I really liked the way you showed how the secret to getter better results out of others is about managing yourself better and it works in all aspects of life”

With all this in mind, I design course content that is based on the experience of the many leaders and managers and teams that I have worked with as a coach. I observe what has worked (and what hasn’t). I make them interactive, as I know that sitting listening to someone talk at the front for a few hours isn’t the best way to embed learning or change behaviours.  I also believe strongly that everyone in the room has a lot of experience and valuable contributions, which I encourage through facilitation.

One of the biggest benefits of training is getting everyone together to consider how they work, communicate, experience challenges.  So often participants share how relieved they are that others experience similar challenges, thoughts, experiences and discussing how best to approach / address together is transformative to team trust and morale.

“It’s made me realise that the challenges I face are not unique to me and this has made me feel more confident”

I am an experienced team coach (read more here)

People I’ve worked with

As a former teacher, I understand how learning happens.  I work with teams in universities, higher education, government departments, NHS Wales (via HEIW), third sector, private high growth companies in technology, investment, sustainability, consultancies etc.

Examples of topics for training / facilitation

  • Management skills: clarity of purpose & message, communication, conflict and difficult conversations, time management, boundary setting, delegation
  • Communicating better: listening skills, perspective, clarity of outcome and aims, bringing more focus and less fog to communication style, communication with team and upwards to senior leadership, influencing.
  • Confidence and imposter syndrome: too many people struggle with lack of confidence and fail to fulfil their potential.
  • Coaching skills: more listening, less preaching! Enabling teams to find their own way, developing people, giving permission to others to explore potential, listening to what others want and need, brining honesty to conversations. Creating a safe space for teams to thrive.
  • Enabling teams to work better and fulfil their potential: getting a team together to look at what makes a successful team, what they can do more of, less of, strengths and weaknesses and formulate rules of behaviour to get the best out of each other and themselves.
  • Facilitating conversations where there is disagreement / misunderstanding. Bringing together teams / individuals where there is conflict.

‘Companies looking to help its employees beat the internal saboteur and overcome imposter syndrome should book a workshop with Catrin. More people than we realise suffer with an internal critic, but using Catrin’s fantastic framework helps individuals to lay the foundations to improving their confidence in the workplace. Our employees who partook in the sessions have noted an improvement in their work-place confidence after a few short weeks of implementing Catrin’s advice.’

Catrin Price, Associate Brand Manager, Codemasters at EA (Electronic Arts)

Facilitator

Sometimes, inviting a non-judgmental, impartial facilitator to the session helps bring out thoughts and ideas that might not otherwise be offered. Whether it’s a session to look at vision or mission, processes and systems, how to communicate better, a team will often feel more confident to speak up with the right facilitator who can use coaching skills and open questions to bring focus and clarity.

Things not working quite as you’d like?

Sometimes, running a session with the team to find out what’s really going on can transform things.  They know you care and want to improve the situation and are usually willing to speak honestly and put a plan together to suggest ways to turn things round. Having a facilitator in the room can open up the thinking and keep the tone constructive.

If you would like to know more about training and facilitation for teams, please get in touch by email or ring me on 07785 996917.

You can find out more about team coaching here.

Listen to my podcasts on a variety of coaching subjects here.